Delivery Policy

Last updated: 29 October 2026

This Delivery Policy defines the terms and operational timeframes for electronic delivery and deployment of software products and services provided by WEBTAY INTERNATIONAL LTD ("WebTay").

Seller: WEBTAY INTERNATIONAL LTD
Company Number: 17531079 (England and Wales)
Director: Ilyas Korcan
Registered Office: Suite 11329 5 Brayford Square, London, United Kingdom, E1 0SG
Website: webtaysoft.com
Telephone: +90 535 673 7444 | Email: [email protected]

1. Scope of Delivery

All software products and development deliverables supplied by WebTay are intangible digital assets. There is no physical shipping or postal dispatch involved. Delivery is conducted exclusively via secure digital methods.

2. Delivery Methods

Depending on the type of software product or service purchased, one or more of the following fulfillment channels are utilised:

  • Email Transmission: Licence keys, activation codes, API endpoints, and configuration credentials are sent to your registered email address.
  • Secure Download Repository: Software archives and source code packages are made accessible via authenticated download portals or secure Git transfers.
  • Account Provisioning: For cloud portals and SaaS solutions, administrative tenant accounts are provisioned and access credentials dispatched.
  • Remote Installation & Configuration: When turnkey setup is included, our technical engineers deploy the software directly to client-designated servers via remote management protocols.

3. Estimated Delivery Timescales

Product / Service Category Estimated Delivery Timescale
Ready-Made Software Licences Within 1 to 24 hours following payment clearance
Turnkey Codebases & Scripts Within 1 to 24 hours following payment clearance
Cloud Portals & SaaS Solutions Within 1 to 48 hours following payment clearance
Server Deployment & Initial Setup Within 1 to 3 business days
Bespoke Software Engineering Governed by milestone schedules agreed in project contracts

4. Delivery Confirmation

Upon successful delivery or activation, an electronic delivery dispatch confirmation is sent to your registered email address, including:

  • Order reference number
  • Description of delivered software modules
  • Access credentials and licence documentation
  • Technical support contact details

5. Delivery Delays

In the event of unforeseen server outages, third-party carrier API maintenance, or delays in client-provided server credentials:

  • The client will be promptly notified with an updated delivery forecast.
  • If an unmitigated delay exceeds 30 calendar days without mutual agreement, the purchaser is entitled to cancel the order and receive a full refund.

6. Payment Precondition

Software delivery commences strictly after full clearance of required funds. For bank transfers, the delivery timescale commences when funds are credited to our corporate account.

7. Currency of Transactions

All software package prices are denominated in British Pounds (£ / GBP). Prices include VAT unless specifically stated otherwise.

8. Contact Information

For questions or assistance regarding software delivery: